Custom software & AI automation · Durham

Custom software and AI automation that clear the admin out of your business.

We’re a software team in Durham. We build the web apps, AI agents and automations that replace the spreadsheets, paper and re-typing your team works around every day — for construction, rail, trades and other North East businesses.

Free chat, fixed-price quote, and we reply within one working day.

A bespoke jobs dashboard showing money owed, left to invoice and margin by job, a phone app for signing off site work, and an AI assistant that has matched 14 receipts to jobs (sample data)
Illustrative bespoke build · sample data
Free · about two minutes

How much of your admin could be automated?

Ten questions about how your business actually runs. You get a score out of 30, the areas costing you most, and an honest answer on what to fix first — including when the answer is nothing.

Take the scorecard Ten questions, then your email. Results on screen and in your inbox.
New · Ops Pulse

Your whole business on one screen.

Work, people, money and what needs attention — one live dashboard built on the tools you already use, with an AI briefing in your inbox every Monday. Live in 21 days.

£2,950 setup + £175/month

Ops Pulse operations dashboard with revenue, overdue invoices, jobs, pipeline, cash outlook, team capacity and an AI Monday briefing (sample data)
Bespoke operations system showing a crew planner with automatic competency checks, a visit panel with conflicts and RAMS sign-offs, a competency matrix, document acknowledgements and live registers (sample data)
Bespoke builds

Software built around exactly how you work.

When off-the-shelf won’t fit, we design and build custom software for you — scheduling, competencies, safety documents, registers and AI in one system your office and field teams share. Delivered in fixed-price phases you sign off.

Priced on complexity
A fixed quote after a free discovery call — no open-ended bills.

Illustrative example based on an operations system we built for a rail engineering company. Sample data.

Our product · Encompass One

Compliance and people, in one calm place.

COSHH, RAMS and risk assessments alongside a complete HR system — employees, leave, sickness and training. AI drafts assessments from a safety data sheet, and Ask Encompass answers questions about your workspace in plain English.

From £3 per person / month
Free to start — no long contract.

Encompass One: an approved COSHH assessment drafted from a safety data sheet, a leave request to approve, expiring First Aid certificates and the Ask Encompass AI assistant answering questions (sample data)
Fixed Price Tools

Smaller problems, solved off the shelf.

Ready-made tools for one specific job. A fixed setup price, a small monthly fee, and live in weeks — no bespoke project needed.

Fuel Tracker dashboard showing fuel spend by card, driver and vehicle (sample data)

Fuel Tracker

See where your fuel card spend goes — by driver, vehicle and month, checked against every invoice.

£1,499 + £100/month

View
Risk Assessment Builder showing an AI-drafted risk assessment with hazards, controls and before and after risk scores (sample data)

Risk Assessment Builder

Your own branded builder: AI drafts site-specific risk assessments from your templates, ready to sign and send.

£1,499 + £100/month

View
Not sure where to start?

Ops Health Check — £495

Half a day with your team, on site or over a call, and a short report: the three things worth automating first, what each costs and what it saves. Credited against any project.

Read more
Web apps, AI agents & workflow automation

Built around how you already work

Bespoke web apps

Custom software your team opens in a browser: secure systems, portals and dashboards built around how you actually work.

AI integration

AI that reads documents, matches receipts, drafts reports and flags problems — with a person always signing off.

AI agents

Assistants that work through tasks for your team — answering questions from your own data, chasing updates and preparing work for approval.

Agentic workflow automation

Multi-step processes that run themselves: AI reads, sorts and acts, and people step in only where judgement is needed.

Spreadsheet replacement

Replace copy-and-paste admin and fragile spreadsheets with one reliable system and automated workflows.

Website design

Fast, modern sites that look the part and bring in enquiries.

Our work: real businesses, real results

Bespoke software and websites for businesses in any industry — from construction and rail to fleet and field services — built around how they actually work.

Field operations

Paper forms turned into a live dashboard

Jobs, inspections and sign-offs captured on site in mobile apps field teams enjoy using — feeding real-time visibility back to the office. Delivered across rail, landscaping, engineering and construction.

Fleet & fuel

Fuel Card Cost Tracking

A live fuel cost dashboard for a services company running eleven fuel cards — weekly invoices in, spend by driver, vehicle and month out, with every line checked against the invoice and mistyped registrations caught automatically.

Read the case study

North East based

A local team in Durham — your data stays in the UK.

Secure by design

Encrypted data and modern best practice in everything we build.

Fixed-price phases

Quoted up front and signed off one phase at a time — no open-ended bills.

You own what we build

The code written for your business transfers to you once each phase is paid.

Tell us what’s slowing you down.

An honest conversation — no jargon, no hard sell. We reply within one working day.

hello@jntechnology.co.uk Portland House, Belmont Business Park, Durham DH1 1TW

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