Rail Industry Operations Center
A bespoke operations management system for a rail engineering company — bringing job scheduling, people and competencies, health & safety documents and ISO registers into one platform used from the office and trackside.
- Client
- Rail engineering company
- Delivered in
- 5 phases
- Built as
- Responsive web app
- Users
- Unlimited
Operations spread across portals and paperwork
Day-to-day operations — enquiries, orders, visit planning, work reports, staff competencies and safety documentation — were spread across separate portals and documents. That meant duplicated admin, and no single view of what was happening across jobs and teams.
- Scheduling and visit planning held separately from the people doing the work
- Competencies to check manually before assigning staff
- Safe systems of work, RAMS and COSHH assessments to issue, track and get acknowledged
- Existing ISO registers, purchase orders, stock and stoppage reports living in older portals
One operations platform, five modules
Job scheduling & operations
Clients, enquiries and orders through to job scheduling with calendar views, visit planning, work reports and billing preparation.
People & competencies
Employee records linked to competency management and absence, so the right people are assigned to the right work.
Health & safety
Risk assessments, safe systems of work (SSoW), site RAMS and COSHH assessments, with document acknowledgement tracking.
ISO & operational registers
ISO registers, purchase orders, stock control, stoppage reports and storage reports moved across from the old portals.
Dashboards & analytics
Operations and safety dashboards giving managers a live picture across jobs, people and compliance.
Security & audit trail
Role-based access, a full audit log of changes, email workflows and a dedicated security-hardening phase.
Five phases, each signed off before the next
- 1
Foundations
Security architecture, database, domain management and email workflows.
- 2
Operations
Scheduling, visit planning, work reports, employees, competencies and dashboards — responsive across mobile, tablet and desktop.
- 3
Health & safety
Risk assessments, SSoW, RAMS, COSHH and document acknowledgement.
- 4
Migration & hardening
Existing portal registers moved into the new system, then a full security-hardening pass.
Related
Contracts, Cashflow & Document Management System
Contracts, CIS, VAT and cashflow for a construction company, with receipts and invoices read and matched to jobs automatically.
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Explore the serviceRunning operations across too many systems?
Tell us how your jobs, people and safety paperwork are managed today. We’ll talk through what one joined-up system could look like. We reply within one working day.